Payment is due at the time of purchase via PayPal, credit card or Etsy gift card. Items do not ship until payment clears.
Most items are made to order & shipped out within 1-2 business days of cleared payment. Please make sure your address is accurate and "safe" to receive items.
TRACKING / CONFIRMATION
Delivery Confirmation is added to every U.S. Shipment. You can access tracking # through your shipment notification email from USPS. If you are worried about delivery or have problems with mail delivery, please contact me before you purchase to upgrade to signature required or insured delivery.
U.S. PRIORITY SHIPPING
If you need it within 3-5 business days in the U.S. - upgrade to Priority. Contact me before purchasing so that I can adjust the listing for you. It's $5 more to upgrade to priority shipping.
It is very important to me that you are 100% happy with your purchase!
If for any reason you are not completely satisfied with the piece due to the item arriving broken or breaking suddenly, I am more than willing to return/exchange the item in its UNWORN and original condition. No returns or exchanges may be made past 3 day period upon receiving an item.
If you are in need of discussing the possibility of a return/exchange with me, then please message me along with a picture as soon as possible to let me know the situation and return the item unworn, unwashed, unaltered , with the original box/package, etc...
- Items that have been worn and damaged due to client negligence cannot be returned.
- Custom orders and personalized items are not returnable.
- Custom length items are not returnable.
- Shipping charges are NOT refundable.
- Customer is responsible for shipping order back.
Jan 29, 2019
Dec 19, 2018
Let me tell you this shop is so Amazingly understanding! I ordered the eternity scarf but when I received it the color wasn’t what I wanted. So I sent it back to exchange and I received that scarf and it still wasn’t what I wanted. So I exchanged it. Her scarves are Very Top Quality! The products are so nice. And the leather cuff gives it an added touch.But the shop owner to be so understanding that is very rare these days. If you want something extra special this is the shop. Thank you Jenny again for your understanding and kindness! You have a talent. I can’t to see your totes.
Nov 29, 2016
Just perfect. Fast shipping. Excellent service. Highly recommend this seller!!
Oct 23, 2015
I can not get over how much I love this scarf! Not only is the quality wonderful, but the shop owner was super helpful in shipping it quickly as it is a gift. I will be purchasing another for myself!